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Delivery Methods and Return Policies

  1. Warranty  
  2. Guarantee
  3. Order Processing / Delivery Services
  4. Returns & Exchanges
  5. Backorders
  6. Gift Certificates
  7. Shipping and Handling

1) Warranty

The Blackburne Double Strung RacquetTM represents the highest levels of design, engineering, quality and workmanship in the industry.  Your Blackburne Double Strung RacquetTM comes with a one year unconditional warranty on the frame only.   The warranty may be voided if the racquet is subjected to extreme physical abuse eg. being hurled at a hard court or net post. Stringing the racquet above the recommended limits of string tension may also void the warranty.

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2) Guarantee

If for any reason you are not delighted with your BB racquet or product you may return it within 60 days of purchase for a full refund, credit or exchange. Please let us know why you are not pleased so we can correct any possible error.

3) Order Processing and Delivery

We usually ship your order within 24 hours.

A. Priority Mail to anywhere in the continental USA

After your order is processed we will deliver usually within two to three business days at no extra charge.   We ship to Alaska and Hawaii via Federal Express 2nd Day Air at an additional cost of $20.00.

B. Federal Express Next Day Air

This service is also available for an additional $30 in the Continental U.S., Alaska and Hawaii.

Please Note:  Federal Express delivery is not available to APO/ FPO, P.O. Boxes, and some rural areas.

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4) Returns and Exchanges.

Simply return the product to us at:

Blackburne Racquets Inc.
12 Fells Road
Winchester, MA 01890
USA

We will exchange, credit or refund your purchase promptly. Please give reason for return and don't forget to include your name and address.

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5) Backorders

On occasion, demand exceeds our still limited supply.  You’ll receive updates on the status if there are any significant delays, so you can consider other options.  Naturally, we won’t charge your credit card until the backordered racquet on it’s way.

6) Gift Certificates

We also offer Blackburne gift certificates in denominations of $100, $200, or the full purchase price. 
Just call 1-888 GUTS WIN.

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7)  Shipping and Handling

All orders add shipping and handling of $10.00 US.

MA residents add state sales tax of 5%.

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